We are often asked if the Castle Estate operation is Halal accredited. Castle Estate processes a wide variety of species, including Pork, therefore no animals are processed under Halal accreditation.

• Animals are not to be delivered to our site without a booking. You must ring the office between the hours of 9:00am and 4:00pm Monday to Friday to arrange a booking.
• All animals are to be delivered to Koallah Farm between 7:00am and 3:00pm on the day prior to the scheduled day of slaughter. Animals will not be received outside of these times without prior arrangement.
• All Cattle must be accompanied with a National Vendor Declaration (NVD) form and NLIS ear tag.
• National Vendor Declaration (NVD) forms can be emailed to [email protected] but will need to ensure this is done prior to delivery of the animal.
• We will not accept delivery of your animal if you have not provided your paperwork and your animal is not fitted with an NLIS ear tag.
• Further information about Cattle, Sheep, Goat or Pig National Vendor Declarations and NLIS ear tags can be obtained at www.agriculture.vic.gov.au/agriculture/livestock/national-livestock-identification-system

All product is hung for a minimum of 5 days and up to 10 days dependant on available processing and packing capacity, we believe this allows a reasonable time for the product to form in a way that is most conducive to the highest quality product.

Yes, we have recently installed a brand new Smoke House at Castle Estate, which we use to create unique smoking combinations for our own product through the Providore, as well as produce for you a high quality service for your own pork products such as ham or bacon as part of service processing.

Castle Estate procure Venison and Rabbits from registered game meat field harvesters. These field harvesters operate harvest vehicles in some of the most remote regions of Victoria, they return product to field depots, where this sustainably hunted and natural product (often a pest to natural wildlife) is collected by Castle Estate and returned to our PrimeSafe accredited game meat processing facility. This product is then converted into high quality product for human consumption.

• All beef cuts (excluding bones and sausages) are provided in vacuum packaging to maintain freshness, improve protection when freezing and maintain the quality any defrosted product. All meat is labelled with product name, pack date and weight, and placed in cardboard carry boxes for collection.
• If as part of your business operation you wish to resell your product, Castle Estate can label product with your own logo/details, order picking and compilation is also provided to a number of 3rd party customers. This needs to be pre-arranged directly with the Castle Estate team prior to your animal delivery.

• Delivery of your Castle Estate order – all Castle Estate orders can be delivered weekly Australia wide, if delivery charges apply these will be shown at the time of order confirmation.
• Delivery of your own product – we have arrangements with local distribution partners, if you wish for your product to be returned to you after processing we can schedule delivery. Delivery Fees will apply and be charged to your invoice prior to delivery. Please obtain an estimated quote from our office staff when arranging a booking.
• Pick up from our facility – Castle Estate will communicate when your products are scheduled for boning and packing so that you can plan for your collection the following day. Collection of your products is to be between 10.00am-2.00pm, Monday to Friday. Please make sure that your collection date has been confirmed with our team before your arrival.